Unable to Login: CBSE Class 12 Students Report Website Glitches as Re-Evaluation Window Opens


The Central Board of Secondary Education (CBSE) has begun the application process for re-evaluation of Class 12 answer sheets, as per the Board. After students and parents shared concerns about On-Screen Marking, the Board has given students a window to raise concerns. However, candidates opting to apply for re-checking and scanned answer sheets were hit with technical glitches throughout the first day. The Board later on revised the deadlines for submitting application to view scanned answer sheets.

CBSE students who have applied and obtained a photocopy of the answer book will be eligible to apply for verification and re-evaluation only in the subject for which they have applied.

Many students are reacting on social media, claiming that they are unable to open the website or download the answer scripts. CBSE, amid complaints of technical glitches, claimed that the system is functioning properly and only a few login-related issues were reported earlier in the day.

Speaking to PTI, CBSE Examination Controller Sanyam Bhardwaj said he had received “a few” phone calls in the morning from students who were unable to log in, but no complaints were reported thereafter.

Also Read | ‘I scored over 99 percentile in JEE Main but got below 75% in Class 12th’: Students question CBSE’s first year of On-Screen Marking

“Sometimes when candidates open the same page, an earlier saved page opens again. I asked them to restart the computer. After that, no phone calls have been received by me”, he said to the news agency.

He also advised students facing temporary issues to try again after some time. “If sometimes they are not able to do it, it is not that they will continue to remain on the application for a longer period. They can wait and then submit again,” he added.

Requests for re-evaluation are open, and the processing of the request will begin on May 22. Students will be able to access their rechecked answer sheets between May 26 and May 29. Eligible students can visit and apply at cbse.gov.in.

CBSE has decided this time that if students wish to view their answer sheets, they can do so by paying a fee of Rs 100 instead of Rs 700. If they want verification or validation of the answer sheet, students have to pay Rs 100 instead of Rs 500. If they want any particular answer to be rechecked, the fee will be Rs 25 per question.

CBSE Re-evaluation 2026: How to apply

Step 1:  Students must first apply to obtain a scanned copy of their evaluated answer sheet for the subject in question.

Step 2: Once received, carefully review the scanned copy and compare the evaluation with CBSE’s official marking scheme.

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Step 3: If you notice any errors, such as unchecked answers, incorrect marking, or mismatches, submit your observations to the board.

Step 4: A committee of subject experts will assess the request, and CBSE will issue the final decision based on their review.

School Education Secretary Sanjay Kumar, addressing a press conference, assured the students that if, during re-evaluation, a student’s marks increase, then the amount paid for re-evaluation will be refunded to the student.

Those planning to apply have been advised to carefully examine their scanned answer sheets before raising objections, as the board will only review the specific discrepancies submitted by the students during the process. This ensures that the evaluation committee focuses exclusively on the issues highlighted, making it important for students to be thorough and precise in their review.

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