CBSE OSM Row: Parents’ Body Questions Sudden Introduction Of Digital Evaluation In 12th Results | Education and Career News
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The parent’s body suggested that complaints may exceed CBSE’s official figures, and highlighted inadequate teacher training and no follow-up reviews.
CBSE has been facing criticism from students and other stakeholders regarding the on screen marking system. (File/Representative)
Amid the ongoing controversy over discrepancies in the On-Screen Marking (OSM) portal affecting CBSE Class 12 exam results, Delhi Parents Association (DPA) representative Aparajita Gautam has said the issue has left many students and parents disappointed due to shortcomings in the system.
Speaking to ANI, Gautam underscored the significance of Class 12 CBSE examinations, noting that students’ futures largely depend on these results, as many simultaneously prepare for competitive exams such as JEE and NEET. However, she said that discrepancies in the OSM portal prevented several students from securing the scores they had expected.
“After the 12th board exams, and CBSE results, their future is decided. Because of shortcomings in OSM (On-Screen Marking), many parents and children are disappointed. Students don’t just prepare in Class 12; they’ve been working for years, knowing their future depends on it. Students remain focused on competitive exams like JEE and NEET. But due to OSM, many didn’t achieve the required marks, causing stress for families and children. Now, they question why this was introduced suddenly without a proper test run,” Gautam said.
She further suggested that the actual number of complaints may be higher than CBSE’s official figures, while also pointing to inadequate teacher training and the absence of follow-up reviews. Gautam added that although answer sheets were meant to be evaluated by PGT teachers, a shortage led to the involvement of TGT teachers as well.
“Now, they question why this was introduced suddenly without a proper test run. On social media, students are voicing complaints, though not all reach us directly, but the frustration is clear. If you check CBSE’s Facebook page, you’ll see countless complaints. The official figure says 6.5 lakh students raised objections, but I believe the number should be far higher. Out of 18 lakh students, 12 lakh are from government schools, many in rural areas. If metro city students with laptops struggled, imagine the difficulties faced by rural children with limited access,” she said.
Gautam also highlighted gaps in teacher preparedness. “Training was rushed, with follow-ups missing. Teachers had to log in and practise with sample papers, yet no one verified whether they actually did. Another issue: papers were supposed to be checked by PGT teachers, but due to shortages, TGT teachers were involved. TGTs usually teach up to Class 10, so they may not have fully understood the marking scheme. This could be a reason why some students received lower marks,” she added.
The remarks come at a time when CBSE continues to face mounting pressure amid reports of technical glitches in its post-result portal and discrepancies in OSM-based evaluation of answer sheets.
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